(This is an unedited, true account of courage exhibited by the staff of Mahindra Holidays at the Zest Big Beach resort, Puducherry which was almost ravaged by Cyclone Thane that hit the shores of Tamil Nadu recently. Written by Mr. Rajesh Shah, a member.)
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This message is for all the teams of Mahindra Holidays and Zest including to the Chairman – Mr. Anand Mahindra
My family and I were among the few guests who were in Zest Big Beach Puducherry on the night of 29th December, 2011
I would like to thank the EXCELLENT STAFF of ZEST PUDUCHERRY for their excellent beyond Human efforts to all the guests who where in Zest Puducherry on 29th Night, 2011 the night when Cyclone Thane hit Puducherry.
1. The staff was so good that they took effort in the storm to go room to room to check the guests even though it was nearly impossible to walk in that wind force – more importantly the Tin roof sheets were flying around like knives in the air travelling at high speeds.
2. The staff got food to every room in that storm.
3. Â They cleared all rooms on the 1st floors and managed to house many guests in ground floor rooms with the help of many guests in ground floor rooms and in the banquet halls which was created into a shelter.
4. The Chefs and catering staff served food and drinks non stop to all the guests in the Banquets which was truly commendable.
5. Even in these hard moments the Magician took all the kids around him and was showing them tricks for them not to fear the cyclone.
6. At 11.00 AM in the morning after the Storm passed but still in difficult conditions more than 25 ~ 30 staff of Big Beach Zest (and i was told even an HR manager was with them doing this) and few guests took to the roads and started clearing the roads with what ever tools were available with them. I think these people were the key to so many guests being able to leave Zest before night fall and these people need special applauds and appreciation.
7. I was one of the guest who was on the road clearing the trees, pulling ropes and taking pictures and the conditions – high wind force and heavy rains were making the conditions very bad to even stand on the road with umbrella’s but the staff were so much focused that they worked in these unbelievable conditions.
We as guests had a motive to work and clear the roads so that we could go home but to see the motivation of the staff of Zest Big Beach to ensure that happened was absolutely fantastic. In heavy rains and winds they cut trees, pulled trees aside, entered pools of water without fear of snakes / inspects, climbed atop transformers, removed electrical wires and transformers in the side to make way for vehicles to pass.
I truly hope that in the wake of this event ALL THE STAFF OF ZEST BIG BEACH Puduchery are truly rewarded for their efforts and none are laid off due to the reconstruction efforts of this resort. These people
Another suggestion would be to replace the TIN ROOF Sheets with Solid Roofs.
Thanks & Regards
Rajesh Shah
Member













